Terms & Conditions

By accessing and purchasing from the SKINDAE website, you agree to the following terms and conditions:

1. Product Use Disclaimer

  • All SKINDAE products are intended for external use only.
  • Results may vary depending on individual skin type, condition, and usage.
  • If irritation or allergic reactions occur, please contact the SKINDAE team immediately.

2. Orders & Payments

  • All orders are subject to stock availability.
  • Prices may change without prior notice.
  • SKINDAE reserves the right to cancel or refuse any order at its sole discretion.

3. Return & Refund for Allergic Reactions

  • Customers must contact customer service within 30 days of purchase.
  • An order number, proof of purchase, and supporting evidence (e.g., photos) must be provided.
  • Once verified, a refund or replacement will be processed, even if the product has been opened.
  • Note: Refunds for allergic reactions are only applicable to the first purchase of a specific product.

4. Non-returnable Items

For hygiene and safety reasons, returns will not be accepted in the following cases:

  • Products that are not defective in quality.
  • Opened or used products.
  • Products damaged due to improper storage or mishandling by the customer.
  • Free gifts and promotional items.

5. Intellectual Property

All content on this website, including text, images, and trademarks, is the property of SKINDAE and may not be reproduced or used without prior written consent.

6. Limitation of Liability

SKINDAE shall not be held liable for any loss, damage, or delay caused by factors beyond our control, including but not limited to third-party logistics services or payment system failures.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Malaysia.

8. Eligibility to Purchase

By placing an order, you confirm that you are at least 18 years old or have obtained parental/guardian consent to use this website.

9. Accuracy of Information

SKINDAE makes every effort to ensure product descriptions, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct any errors or inaccuracies without prior notice.

10. Amendments to Terms

SKINDAE reserves the right to update or amend these Terms & Conditions at any time. The updated version will be posted on this page, and continued use of the website indicates acceptance of the revised terms.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:
 📧 skindae.wellness@gmail.com