Privacy Policy

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products.

1. Information We Collect

When you use our services, we may collect:

  • Basic details: such as your name, phone number, email address, and delivery address for order processing and customer support.
  • Payment details: payment information is processed securely by trusted third-party providers. SKINDAE does not store your full card details.
  • Skin-related information (optional): if you choose to share details about your skin type or concerns, we only use this to recommend suitable products and improve your experience.
  • Website usage data: such as browsing behaviour, to help us improve our website and services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders.
  • Provide customer service and respond to enquiries.
  • Share updates, promotions, or skincare tips (only if you subscribe to our newsletter).
  • Improve our website, services, and product offerings.

3. How We Protect Your Information

  • Your personal information is stored securely and is only accessible to authorised SKINDAE team members.
  • We use encryption and industry-standard safeguards to prevent unauthorised access, misuse, or disclosure.

4. Sharing of Information

  • We respect your privacy and do not sell or trade your personal information.
  • We only share your data with trusted service providers (such as payment processors and delivery partners) strictly for the purpose of fulfilling your orders.

5. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request correction of inaccurate details.
  • Withdraw your consent for marketing communications at any time.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date clearly indicated.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
skindae.wellness@gmail.com