Refund policy

Return & Exchange Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Items sent back to us without prior approval will not be accepted.

Damages and Issues

Please inspect your order upon reception and notify us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and provide a suitable resolution.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (such as food or beverages)

• Custom products (such as special orders or personalized items)

• Personal care goods (such as health or beauty products)

• Hazardous materials, flammable liquids, or gases

Additionally, sale items and gift cards are non-returnable.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.